1. System Requirements
eMindful’s virtual classroom supports the following internet connections:
The eMindful classroom is not supported on Windows 98, Windows 95, or any Mac OS version prior to 10.4. If you choose to access the eMindful classroom with an unsupported operating system, it may work, but our support team will be unable to solve any issues you may experience. Please refer to table below:
Windows |
MAC |
|
Operating Systems |
2000, XP, 2003, 32-bit/64-bit Vista, 32-bit/64-bit Windows 7 |
10.4, 10.5, 10.6 |
Available eMindful Services |
All Services |
Meeting Center |
Minimum System Requirements |
||
Processor |
Intel or AMD |
PowerPC or Intel |
JavaScript |
JavaScript and cookies enabled |
JavaScript and cookies enabled |
Other |
Active X enabled |
Apple Java 5 or above |
Browsers |
(Bold is recommended) |
|
Internet Explorer |
6, 7, 8 |
|
Mozilla |
|
|
Firefox |
2/3.x |
2/3.x |
Safari |
|
3/4 |
Chrome |
3/4 |
|
Note: If you will be accessing the eMindful virtual classroom from your workplace, please verify that your machine has the appropriate permission and rights; otherwise your company’s security system may prevent you from accessing the classroom. Other set-ups may work, but are not supported and our support specialists will not be able to solve any problems that may arise.
We recommend the use of a headset and microphone combination. It is not required, however, as there is also a chat functionality in our virtual classroom. Computer headsets are common and can be found easily at your favorite computer retail store.
2. Pretesting your access to the online classroom prior to the start of class
This is only a test! Please refer to #3 below to access the online classroom. If you are unable to join or having difficulty running the test, please call 1-866-229-3239 Option 1. Click here to begin the pretest.
3. Logging into the eMindful online classroom
After successfully pretesting your computer, follow the easy instructions below for accessing the online classroom:
You will see the following login screen: (This is an illustration - do not try to login here.)

IMPORTANT: If you cannot access the room after following the instructions, please contact the eMindful technical support team at 772-569-4540. For additional assistance, our vendor’s technical support team can also assist you by calling 1-866-229-3239 Option 1.
4. Connecting at Class Time and Using the Room
As soon as you are connected to the online classroom and as long as a moderator is present, you will be able to see and hear the instructor. You can enter your questions in the 'Chat Panel' and click the 'Send' button to send messages (see illustration below). If you would like to turn on your microphone or webcam, please ask the presenter to enable your microphone (mic) and/or webcam.

To exit the online classroom, click on the X at the top right corner of the room window as shown below:

Contact us if you have questions or would like additional information.